Privacy Policy
Date: March 21, 2023
PERSONAL INFORMATION WE COLLECT
WHICH PERSONAL DATA DO WE COLLECT?
Personal Information is information that can directly or indirectly identify an individual. This includes name, address, phone numbers and IP addresses, cookie identifiers, device information, advertising identifiers, financial information, geolocation information, social media information, etc. Such information is included.
We do not consider personal information to contain anonymized or aggregated information so that it can no longer be used in conjunction with other information or otherwise to identify a specific natural person.
When you book transportation services with us (directly or indirectly through our trusted third-party partners), you can create an account with us, use our website and/or App, participate in a survey or contest, or contact us.
ESPECIALLY, WE MAY COLLECT THE FOLLOWING CATEGORIES OF INFORMATION
a. Name, billing address, email, phone numbers, telephone network, payment method;
b. Travel history, including information about your booking history;
c. Information you provide about your and your friends' travel preferences in your online account;
D. Information about your use of our website and/or App;
to. Information about the devices you use to access our services, including device type such as mobile, desktop or tablet, device IP address, operating system and version, preferred languages, and network information.
f. Communication you share with us or forward to us via letters, emails, chat service, calls and social media.
HOW WE USE YOUR PERSONAL INFORMATION
Your data may be used for the following purposes:
a. To provide the products and services you request: We use the information you provide to us to perform the services you request regarding your transportation services, including requested transportation changes;
b. Contacting you in case of time change or cancellation: we will send you communications about the services you have requested and any changes made to those services. These communications are not made for marketing purposes and cannot be excluded;
c. Payment verification and screening: we use your payment information for accounting, billing and auditing purposes and to detect and/or prevent fraudulent activities;
D. Administrative or legal purposes: we use your data for statistical and marketing analysis, system testing, customer surveys, maintenance and development, or to deal with a dispute or request.
to. Customs, immigration or security control: we may be obliged to provide your information to control bodies at airports, seaports or train stations;
f. Safety, health, administrative, crime prevention/detection: we may transfer your information to government authorities or enforcement bodies for compliance with legal requirements;
g. Customer Service communication: we use your data to manage our relationship with you as a customer and to improve our services and your experience with us;
h. Provide you with tailored services: we use your data to provide you with information we think is of interest to you before, during and after your trip and to personalize the services we offer you, for example special offers to your favorite destinations;
Marketing: We will contact you from time to time for information about promotions. You can choose to receive or not receive such communications by specifying your choice at the reservation stage. In addition, you will be given the opportunity in every communication we send you to indicate that you no longer wish to receive our direct marketing materials.
We will only process your personal data where there is a legal basis. The legal basis will depend on the reasons for which we collect it and where we need to use your personal data.
In most cases, we will need to process your personal data before we can process the contract of carriage with you.
If you are under 18, you cannot book on our website - a parent, guardian or an eligible adult must book on your behalf.
We will not retain your data longer than necessary to fulfill the purpose for which it is being processed. To determine the appropriate retention period, we consider the amount, nature and sensitivity of personal data, the purposes for which we process it, and whether we can achieve these purposes in other ways.
We should also consider the periods during which we may need to retain personal data to meet our legal obligations or to deal with complaints, inquiries and to protect our legal rights if requested.
When we no longer need your personal data, we securely delete or destroy it. In addition, if and how we can minimize the personal data we use over time and anonymize your personal data so that it can no longer be associated with or identified with you, then we may use this information without it. more notifications to you.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We protect your personal information by using technical and administrative security measures to reduce the risks of accidental loss, misuse, destruction, modification or unauthorized access. The data you provide to us is protected by strict security standards. Some of the security measures we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
We may disclose your information to trusted third parties for the purposes set out in this Privacy Policy. We require all third parties to have appropriate technical and operational security measures, in accordance with the law on Turkish and EU data protection rules, to protect your personal data.
HOW WE CAN SHARE YOUR PERSONAL INFORMATION
Your personal data may be shared with other brands belonging to ANTALYA TRANSFER CENTER.
Antalya Transfer Center does not sell, rent or otherwise disclose your personal information to third parties for marketing and advertising purposes.
We may share your personal data with the following third parties for the following purposes:
a. Government officials, law enforcement and regulators to comply with legal requirements on your itinerary;
b. partner transportation, insurance companies or other service providers to provide the services you request;
c. Reliable service providers that we use to run our business, such as call centers, data analytics providers, cloud service providing assistance to our clients, and providing our marketing team with customer surveys and targeted marketing campaigns, consultants, attorneys, accountants, and other professional service providers;
D. Financial institutions that facilitate your payments to us and anti-fraud who may need information about your payment method and reservation information to process the payment or secure your payment transaction;
to. Legal and other professional advisers, civil courts and law enforcement agencies in all countries where we operate to enforce our legal rights in relation to our contract with you;
f. Social media. You may access third party social media services from our website or App or before you come to our website or App. When you register for your social service account, we will collect the personal information you choose to share with us through these social media services in order to improve and personalize our website or App according to the privacy settings. We may also use social media plug-ins on our website or App. As a result, your information is shared with your social media provider and made available on your social media profile, possibly to be shared with others in your network. Please refer to the privacy policy of these third-party social media providers to learn more about these practices.
g. Research and development, we may use the information we collect for testing, research, analysis and product development. This allows us to improve and improve the safety and security of our services, develop new features and products, and provide better user experience.
YOUR CHOICES ABOUT HOW WE USE YOUR PERSONAL INFORMATION
You have choices about contacting you with your personal information, sending marketing information, how we provide you with customized and relevant ads, and whether you want to stay signed in to your account.
We understand the importance of taking extra precautions to protect children's privacy and safety. Accordingly, persons under the age of 18 will not be allowed to open a My Booking account. We will delete any account created by a child under the age of 18 as soon as we are notified.
Profile preferences
By logging into your My Booking account, you can view, review and change most of your personal information. Please update your personal information immediately if it changes or is incorrect.
We keep your personal information in your My Booking account as long as you keep the account.
You can delete your My Booking account by clicking the “delete” button provided in your Account Settings. Please note that general retention periods apply because of the personal data we collect in order to enter into or perform a contract with you, or because we generally have to process this contract.
Communication Preferences
If you do not wish to receive marketing communications from us, you can unsubscribe using the link in an e-mail you receive, change your Communication Preferences in My Booking, specify your communication preferences using the method described in direct communication from us, or Contact Us. Note that we will not sell, rent or otherwise disclose your personal information to third parties for marketing purposes without your consent.
Stay in Session
By checking the "Keep me signed in" box you will have the option to stay signed in to your My Booking account. This option is only available for the computer/device and browser you are using when you select the box. If you don't want to stay signed in a particular browser, simply log out of My Booking in that browser.
COOKIES AND SITE MONITORING
This site uses cookies to enable us to improve our service and provide you with certain features that you may find useful. This may include media cookies and advertising partners placed on your machine when visiting our website or App. For information on privacy and cookie policies, please visit our partners' websites.
Cookies are small text files that are transferred via your web browser to your computer's hard drive to help us recognize your browser and track visitors to our site; thus enabling us to better understand the products and services that best suit you. A cookie contains your contact information and information that allows us to recognize your computer as you navigate around our site to help you make your reservation. Most Web browsers automatically accept cookies, but if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. The "help" part of the toolbar in most browsers will tell you how to prevent your browser from accepting new cookies, how to notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to change these settings, you may find that certain functions and features do not work as intended. The cookies we use do not detect any information stored on your computers.
We use tracking software to monitor customer traffic patterns and site usage to help us improve the design and layout of websites. This software does not allow us to capture any personal passenger information.
METHODS OF ACCESSING, CHECKING AND CORRECTING YOUR PERSONAL INFORMATION
We respect your right to access our request to use, correct, delete or delete your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up-to-date.
You have the right to request what personal information we hold about you.
We will provide a copy of your personal information on request in a structured, commonly used and machine-readable format
If your personal information is incorrect or incomplete, you have the right to ask us to update it.
You have the right to object to the processing of your personal information
You may also request that we delete or restrict how we use your personal information, but this right is governed by applicable law and may affect your access to some of our Services.
By logging into your My Booking account, you can view, review, change and delete most of your personal information. Please update your personal information immediately if it changes or is incorrect. Once you make a public post, you may not be able to change or remove it.
We will honor any rights you may have to access, change or delete your personal information.
We may not be able to provide you with (if any) your consent for us to stop processing some or all of your personal information, or to use or disclose your personal information for the purposes set out in this privacy policy (if any), of all Services and customer support available and authorized to our users under this privacy statement and our User Agreement.
At your request, we will close your account and remove your personal information from view as soon as possible in accordance with your account activity and applicable national laws.
PRIVACY POLICY UPDATES
Our Privacy Policy may change from time to time and any change in the statement will be communicated to you via an email or a notice on our website.
If you use our Services after a Privacy Policy update, you agree to the updated policy.
DATA CONTROLS AND DATA PROTECTION OFFICERS
We, as ANTALYA TRANSFER CENTER, refers to the trade as “Antalyatransfercenter.com” (called “we”, “us”, “our” or “Antalya Transfer Center” in this policy) Antalya Transfer Center. Antalya Transfer Center acts as the main operator of all personal information collected and used about its customers and Data Controller under the Spanish Data Protection Law.
You will not have to pay any fees to access your personal information (or exercise any of the other rights). However, we may charge a reasonable fee if your request for access is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us verify your identity and ensure your right to access information (or exercise your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to anyone who does not have a right to receive it.
